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2002 Ford ZX2 Overheating - Drive Train & Driveline
Question: We have been told the pressure relief valve stuck and burnt up the conversion clutch on our 2002 ZX2 with an automatic transmission.
What type of repair should be done to repair the damage so we don't have problems in the future. If this part was damaged by the heatm, would other parts of the transmission be damaged?
Thanks for your assistance!
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Technican: Hello, Are you talking about the "torque converter clutch" (TCC)?
Domestic and foreign cars both have problems when a TCC control solenoid gets stuck. The clutch will not release and the engine dies when you come to a stop unless you first shift to neutral.
The repair usually is to replace the TCC control solenoid, the trans filter and fluid. The clutch rarely is damaged. Once the pressure that is used to engage it is released, the clutch will release and is ready for the next event that calls for it to apply. The clutch is inside the torque converter, but it's control solenoid is inside the transmission pan.
It is not likely that you need anything but a new solenoid, filter and fluid and of course a pan gasket. There are always exceptions but I doubt any damage has occured to your transmission from "heat" or it would have been up-shifting improperly. (Slipping)
There is nothing you have done to cause this failure and I won't promise it will never repeat. Guard your wallet. Don't buy what you do not agree is needed or is not explained to be critical. Wear problems appear in the bottom of the trans pan as debris (metal and gear clutch plate material). If there is proof there you may have bigger issues with the transmission's condition. Most cases---NOT!
Owner: Thanks for your response. I am not sure if it is the TCC - the mechanic at the dealership where my car is at initially told me that something had broken off in my transmission before he told me the pressure relief valve stuck and burnt up the conversion clutch. The car never died - but the transmission started slipping strongly when starting forward from a complete stop and then when the car was in reverse. The yellow service engine light came on. Of course - the mechanic has started out with "Honey - your cute so don't worry about this" and I haven't got a lot of details. Is there a specific question I should ask to nail this down?
Thanks!
Technican: Are you actually speaking with the technician who is making the diagnosis or a service advisor?
What does "don't worry about this" mean? How foolish of this person to start with the "Honey" business. I resent it when a waitress calls me that. It tells me my name doesn't matter....
Will this be a warranty repair? Have you asked to speak with the service manager about this? Will Ford help you with the cost of repair as a good will effort to keep your business loyalty?
I can't think of a specific question to ask in this situation other than "Why should I have to pay for this"?
I really need to know the specific name of the failed part to get a better grip here. I'll restate to be careful not to blindly authorize repairs you have not been convinced are needed. Some guys do not like their expertise to be questioned. Too bad! It's their responsibility to show themselves trustworthy and to be honest. What is needed here is someone who will look you in the eye and take the time to answer your questions.
Don't stand for anything less. Cute ladies can get tough when need be.
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